1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, billing and shipping address, and payment details.
- Account Information: Login credentials, order history, and preferences.
- Technical Data: IP address, browser type, device information, and browsing behavior via cookies or similar technologies.
- Communication Data: Information shared during customer support interactions, surveys, or feedback.
2. How We Use Your Information
The information we gather is used to:
- Fulfill and deliver your orders.
- Improve our website, products, and services.
- Provide customer support and respond to inquiries.
- Send promotional updates and offers (with your consent).
- Ensure website security and fraud prevention.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: For payment processing, order fulfillment, and marketing services.
- Logistics Partners: To manage shipping and delivery.
- Legal Authorities: If required by law to disclose information.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website performance and user behavior.
- Provide personalized recommendations and content.
You can control or disable cookies through your browser settings.
5. Your Rights
As a user, you have rights under applicable privacy laws, including:
- Accessing and updating your personal information.
- Deleting your data, subject to legal obligations.
- Opting out of marketing communications.
- Restricting or objecting to specific data processing.
To exercise these rights, contact us at contact@graytechstore.com.
6. Data Protection and Security
We use robust security measures to protect your personal information from unauthorized access, loss, or misuse. Despite our efforts, no online platform can guarantee absolute security.
7. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
8. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: contact@graytechstore.com
- Phone: +44 7411 123456
- Address: Unit 4, Storm 12 Plaza Shopping Centre, 54 St Mary's Rd, Southampton, United Kingdom, SO14 0BH
Thank you for trusting GrayTechStore with your information. We are committed to protecting your privacy.